Privacy Policy
1. Who we are
This website is operated by CyLook (“we”, “us”). This Privacy Policy explains how we process personal data when you visit our website or contact us, and which rights you have in relation to that data.
2. Data we collect
Contact and demo requests: name, work email address, company, job title, phone number (if provided), organization size, area of interest and the content of your message.
Technical data: when you visit the website, our hosting provider may process technical information such as IP address, browser type, referring pages and access times in server logs for security and operational purposes.
We do not use advertising trackers or third-party analytics cookies on this website.
3. How we use your data
To respond to your demo or contact request and to schedule follow-up conversations.
To operate, secure and improve this website.
To comply with legal obligations.
4. Legal basis
We process personal data on the basis of your request (pre-contractual steps), our legitimate interest in operating a secure website and responding to business inquiries, and, where required, your consent. Where the Turkish Personal Data Protection Law (KVKK) or the EU General Data Protection Regulation (GDPR) applies, we act in accordance with those laws.
5. Sharing and processors
We do not sell personal data. We share it only with service providers who help us operate this website and handle inquiries (for example hosting and email providers), under agreements that restrict how they may use it, or where required by law.
6. Retention
We keep inquiry data for as long as necessary to handle your request and any resulting business relationship, and afterwards only as required by applicable law. Server logs are retained for a limited period for security purposes.
7. Your rights
Depending on applicable law, you may have the right to access, correct or delete your personal data, to restrict or object to processing, to data portability, and to withdraw consent at any time. To exercise these rights, contact us using the details below. You may also lodge a complaint with your supervisory authority.
8. Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss or alteration.
9. Contact
For privacy questions or requests, contact us at the email address shown in the footer of this website.